Accessibility Plan

St. Francis Memorial Hospital is committed to excellence in serving all patients/clients.  In order to ensure that people with disabilities have appropriate access to health care services at St. Francis Memorial Hospital, and in order to comply with the Ontarians with Disability Act, the St. Francis Memorial Hospital has been actively working to identify barriers, remove barriers and prevent the creation of new barriers.

Documents and policies under the AODA Customer Service Standard will be provided to a person with a disability in a mutually agreed format that takes into account the person's disability.  This information will be provided as soon as possible following the request.

If any emergency procedures, plans or public safety information are made available to the public, they will be provided to a person with a disability in a mutually agreed upon format that takes into account the person's disability, as required by the AODA Integrated Accessibility Standards.  This information will be provided as soon as practicable following the request.

If you have any questions, or for copies or alternative format, please contact Greg McLeod at 613-756-3044 ext 231 or fax 613-756-0106

SFMH 2019-2024 Accessibility Plan

SFMH Administrative Accessibility Policy

SFMH Accessibility Best Practises