Patient Safety

SFMH is committed to providing an atmosphere of quality healthcare and safety for our patients and our staff. The Hospital has implemented many patient safety initiatives and continually looks for new opportunities for improvement.

Patient Safety is a priority at St. Francis Memorial Hospital. It is one of our quadrants that make up our Quality Framework.

  1. Access
  2. Appropriate (effective and efficient)
  3. Safety
  4. Satisfaction

SFMH strives to create a Patient Safety Culture that features:

  • Acknowledgement of the high risk and error-prone nature of health care activities.
  • A blame free environment where individuals are able to report errors and close calls without fear of reprimand or punishment
  • An expectation of collaboration to seek solutions and create action plans
  • A willingness on the part of the organization to divert resources for addressing safety concerns

Click here to visit the www.myhospitalcare.ca Website.

For more information on medication safety, click on www.safemedicationuse.ca

Public Reporting of Patient Safety Indicators

Click here to visit the Ministry of Health Long Term Care website on Patient Safety

 

 

In order to ensure that people with disabilities have appropriate access to health care services at St. Francis Memorial Hospital, and in order to comply with the Ontarians with Disabilities Act, the St. Francis Memorial Hospital has been very active in recent years identifying barriers, removing barriers and preventing the creation of new barriers.

Documents and policies under the AODA Customer Service Standard will be provided to a person with a disability in a mutually agreed upon format that takes into account the person’s disability.  This information will be provided as soon as possible.
 
If any emergency procedures, plans or public safety information are made available to the public, they will be provided to a person with a disability in a mutually agreed upon format that takes into account the person’s disability, as required by the AODA Integrated Accessibility Standards.  This information will be provided as soon as practicable.  

For copies or alternative format contact Joanne Pecarskie, 613-756-3044 # 234 or Fax 613-756-0106