Visitor Information

Novel Coronavirus COVID-19

Read NEW AND IMPORTANT information from the Renfrew County District Health Unit about Novel Coronavirus (COVID-19) here:


Visiting During COVID-19

To protect our patients and our staff, SFMH has restricted visiting to immediate family members of critically ill emergency patients, children (one parent or gaurdian), and palliative care patients in imminent danger of dying. 

If you would like to send a personal letter to a patient, please email our medical unit clerk at:

Please include the name of the patient in the subject line so it can be printed and taken to the room (and read to the patient if needed)


Novel Coronavirus COVID-19

With cases of COVID-19 being reported in the Ottawa area, the situation is evolving rapidly. At SFMH, we are maintaining close contact with public health, and taking recommended precautions.

  • We must continue to look after the safety of our vulnerable patients, so therefore have restricted visiting to our palliative care patients only.  
  • Most SFMH clinics have been cancelled. 
  • If you suspect you have symptoms of COVID-19 (fever, cough, shortness of breath), please self-isolate and contact the Renfrew County District Health Unit 613-735-8653, extension 577, as soon as possible.


Renfrew County Virtual Triage & Assessment Centre

Help us protect our Emergency Departments to deal with genuine  emergencies.
If you have a health concern, call your Family Physician’s office first.
If you do not have a family physician or cannot access your family physician then:

Call 1-844-727-6404

You will be connected to a Family Physician or Nurse Practitioner.

Visit for additional information

Download Virtual Triage poster



COVID Self Monitor

How to self-isolate

Self-isolation: Guide for caregivers, household members and close contacts


Protect yourself and your family: 

To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) it is recommended that you:

  • Wash your hands often with soap and water, or use hand sanitizer
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap
  • Cover your cough and sneeze with a tissue or into your arm, not your hand
  • If possible, stay home if you are sick
  • Avoid visiting people in hospitals or long-term care centres if you are sick 
  • Get your flu shot if you haven’t already, as the flu virus is still circulating in the community


For the latest information and updates, visit the Ontario Ministry of Health: The 2019 Novel Coronavirus (COVID-19) at





What We Can Tell You & Privacy Policy

Visiting Hours & Parking


Smoking Areas

SFMH Accessibility Plan - Please note all our accessibility policies will be provided upon request.  Service animals are welcome and fees will not be charged for support persons.


If you have additional questions, please feel free to Contact Us.