SFMH is embarking on a journey to put a focus on Patient and Family Centered Care. As part of this journey, we implemented a Patient and Family Advisory Council in early 2016.
What is Patient and Family Centered Care?
Patient and Family Centered Care focuses on the “whole person” as a unique individual, not just on their illness or disease. In viewing the individual through this lens, health care providers come to know and understand the person’s life story, experiences of health, the role of the family in the person’s life and the role they may play in supporting the person to achieve health.
As experts in Patient and Family experiences, patients, families and caregivers are in the best position to provide recommendations on improving the planning, delivery and evaluation of care services within the framework of Patient, Family and Caregiver Centred Care.
The healthcare partners in the Patient and Family Advisory Council are St. Francis Memorial Hospital (SFMH), Madawaska Valley Hospice Palliative Care (MVHPC) and Barry's Bay and Area Senior Citizens Home Support Services (BBAHS).
The Patient and Family Advisory Council (PFAC), comprised of members of the public and staff of the partners, is dedicated to:
The Public Members provide the perspective of the patients, family members and caregivers who use the healthcare services, with the goal of helping to provide exemplary patient and family experiences.
Public Council members are consulted and involved in matters where the input of patients their families and caregivers is valued and invited. Members advise on behalf of all patients, families and caregivers. They work together to think through challenging issues and suggest potential resolutions. The range of matters includes, but is not limited to, the following activities:
We are currently recruiting members for this committee. If you have any questions or feedback, please call 613-756-3044 Ext. 238 and speak with Mary-Ellen Harris, CNE & Director of Patient Care Services.
If you would like to learn more about the committee and become a potential member, please complete the application below and submit. A hospital staff member will be in contact with you to provide you with more details and review the application process.