SFMH is embarking on a journey to put a focus on Patient and Family Centered Care. As part of this journey, we implemented a Patient and Family Advisory Council in early 2016.
What is Patient and Family Centered Care?
Patient and Family Centered Care focuses on the “whole person” as a unique individual, not just on their illness or disease. In viewing the individual through this lens, health care providers come to know and understand the person’s life story, experiences of health, the role of the family in the person’s life and the role they may play in supporting the person to achieve health.
As experts in Patient and Family experiences, patients are in the position to provide recommendations on improving the planning, delivery and evaluation of care services within the framework of Patient and Family Centered Care. The SFMH Patient and Family Advisory Council is dedicated to enhancing care providers’ understanding of the needs of patients and family members who use their services with the goal of helping provide an exemplary patient experience.
Advisory Council members will be consulted and involved in matters where the input of patients and their families is valued. The range of matters will include, but is not limited to, the following topics:
We are currently recruiting members for this committee. If you have any questions or feedback, please call 613-756-3044 Ext. 238 and speak with Mary-Ellen Harris, CNE & Director of Patient Care Services.