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Visiting and Family Presence Guidelines - Updated Nov 2021

SFMH continues to ensure we are protecting the safety of patients, families, staff and physicians while recognizing that family members are an importan part of the healtcare team and contribute to the caring and healing process. 

Please click the above link to review the full Visiting and Family Presence policy.

Further Changes to the SFMH Visiting Policy -
March 28, 2022

We are pleased to inform you that a further change has been made to visiting policy at SFMH.  We continue to be aligned with other hospitals in the region and effective March 28, all SFMH patients may have two visitors at one time. Visiting hours will remain the same (11:00am-8:00pm) and masks must still be worn for the full duration of the visit. 

The requirement of being fully vaccinated (2 doses) for COVID-19 remains in place and the visitors must screen at the Registration desk with every visit. 

Visitors are to stay in the patient's room to minimize movement in the facility. Compliance with universal masking, hand hygiene and other PPE as applicable (isolation rooms) is a must.  Non-compliance will result in privileges being revoked. 

Complex Continuing Care patients can now go out on a pass and patients may go outside with family. Pastoral care providers are able to come in to see patients and see more than one patient during their visit but must perform hand hygiene between rooms/visits. Volunteers will also be able to visit patients but must be fully vaccinated.

Please note that if SFMH were to declare an outbreak or if the local situation worsens, further restrictions may be implemented as required to ensure patient safety.

We thank everyone for their continued dedication and vigilance related to COVID-19 protocols that remain in effect to protect staff, patients, and families. 


Before you visit

  • If you have a cough, fever, runny nose, diarrhea or another contagious disease – please do not visit.
  • Wash your hands regularly – it is the best way to prevent the spread of germs and diseases.
  • Children under the age of 12 must be accompanied by an adult at all times.
  • Requests to visit outside of the normal visiting hours may be granted, on an individual basis, for compassionate reasons. Please check with the nurse.
  • Emergency Departments - Only one family member or personal caregiver may accompany a patient in the treatment area. Other visitors are not permitted in the treatment areas.

Balloons (Mylar only)

A latex allergy is an adverse reaction to products made from latex or natural rubber. We make every effort to provide a latex safe environment for patients, visitors, employees and volunteers. Only mylar balloons are allowed within the hospital.

Scent-free

Wherever possible, we have eliminated the use of products with scents or other properties that are known to cause health problems for patients, visitors, employees and volunteers.  Please do not wear/use perfume, after-shave or other scented personal products in the hospital or when visiting a patient.


MyChart

   Welcome To MyChart REFERENCE DOCUMENTS: Terms of Reference:         MyChart Brochure:   Watch this quick video on information about MyChart:       ...

I Need a Family Physician

I Need a Family Physician

If you need a Family Physician you must register yourself and your family with Health Care Connect.  Health Care Connect is a program that will help people without a regular health care provider find one in their community.  The program identifies doctors or nurse practitioners who are accepting patients and links them with people who are in need of a family health care provider.  

What We Can Tell You

We Can Tell You: Patient room or telephone numbers Are visitors allowed? Can children visit? Visiting hours? How to send a card or a gift? Address of the hospital Parking We Cannot Tell You: If a person is in...

Privacy

At St. Francis Memorial Hospital (SFMH) we respect your right to the privacy of your personal health information.

Public Smoking Areas

Effective May 31, 2012, SFMH became a smoke free property; including buildings, grounds, parking lots and the St. Francis Health Centre.