INFORMATION FOR VISITORS - OCT 2020
Can I visit a friend or loved one in the Hospital?
Patients in Hospital are at extreme risk if exposed to COVID-19, therefore strict restrictions are necessary. SFMH may allow one Family Caregiver/Care Partner to support the patient’s care and mental well-being. The patient and/or substitute decision maker is the one to decide who they would like to designate as their Family Caregiver/Care Partner. Only one Family Caregiver/Care Partner will be permitted in the Hospital per day.
Help us protect our Emergency Departments to deal with genuine emergencies.
If you have a health concern, call your Family Physician’s office first.
If you do not have a family physician or cannot access your family physician then:
Call 1-844-727-6404
You will be connected to a Family Physician or Nurse Practitioner.
Visit www.rcvtac.ca for additional information
Download: Virtual Triage poster
COVID Self Monitor
How to self-isolate
Self-isolation: Guide for caregivers, household members and close contacts
Protect yourself and your family:
To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) it is recommended that you:
For the latest information and updates, visit the Ontario Ministry of Health: The 2019 Novel Coronavirus (COVID-19) at https://www.ontario.ca/page/2019-novel-coronavirus
Balloons (Mylar only)
A latex allergy is an adverse reaction to products made from latex or natural rubber. We make every effort to provide a latex safe environment for patients, visitors, employees and volunteers. Only mylar balloons are allowed within the hospital.
Scent-free
Wherever possible, we have eliminated the use of products with scents or other properties that are known to cause health problems for patients, visitors, employees and volunteers. Please do not wear/use perfume, after-shave or other scented personal products in the hospital or when visiting a patient.
St. Francis Memorial Hospital vistor policies attempt to balance the requirement for visitation with the patient's health care needs for rest, and recovery from illness.
Visitors to inpatients must report to the nurses’ station.
All visitors must self-screen according to the signage at the approved entrances.
Exceptions
Emergency patients, critically ill patients, medically unstable patients, children, and palliative care patients in imminent danger of dying. These patients may have visiting hours as deemed appropriate, at the discretion of the charge nurse.
Inpatients may have up to four (4) visitors during the specified visiting hours, with a maximum of (3) visitors at one time. Nursing staff may further restrict the number of visitors at one time, if the total number of visitors for all patients sharing the same room cannot be safely and comfortably accommodated in the patient room.
Visitors who do not observe the above policies will be asked to leave.
If you need a Family Physician you must register yourself and your family with Health Care Connect. Health Care Connect is a program that will help people without a regular health care provider find one in their community. The program identifies doctors or nurse practitioners who are accepting patients and links them with people who are in need of a family health care provider.
At St. Francis Memorial Hospital (SFMH) we respect your right to the privacy of your personal health information.
Effective May 31, 2012, SFMH became a smoke free property; including buildings, grounds, parking lots and the St. Francis Health Centre.
