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Visiting and Family Presence Guidelines - Updated Nov 2021

SFMH continues to ensure we are protecting the safety of patients, families, staff and physicians while recognizing that family members are an importan part of the healtcare team and contribute to the caring and healing process. 

Please click the above link to review the full Visiting and Family Presence policy.

Before you visit

  • If you have a cough, fever, runny nose, diarrhea or another contagious disease – please do not visit.
  • Wash your hands regularly – it is the best way to prevent the spread of germs and diseases.
  • Children under the age of 12 must be accompanied by an adult at all times.
  • Requests to visit outside of the normal visiting hours may be granted, on an individual basis, for compassionate reasons. Please check with the nurse.
  • Emergency Departments - Only one family member or personal caregiver may accompany a patient in the treatment area. Other visitors are not permitted in the treatment areas.

Balloons (Mylar only)

A latex allergy is an adverse reaction to products made from latex or natural rubber. We make every effort to provide a latex safe environment for patients, visitors, employees and volunteers. Only mylar balloons are allowed within the hospital.


Wherever possible, we have eliminated the use of products with scents or other properties that are known to cause health problems for patients, visitors, employees and volunteers.  Please do not wear/use perfume, after-shave or other scented personal products in the hospital or when visiting a patient.


   Welcome To MyChart REFERENCE DOCUMENTS: Terms of Reference:         MyChart Brochure:   Watch this quick video on information about MyChart:       ...

I Need a Family Physician

I Need a Family Physician

If you need a Family Physician you must register yourself and your family with Health Care Connect.  Health Care Connect is a program that will help people without a regular health care provider find one in their community.  The program identifies doctors or nurse practitioners who are accepting patients and links them with people who are in need of a family health care provider.  

What We Can Tell You

We Can Tell You: Patient room or telephone numbers Are visitors allowed? Can children visit? Visiting hours? How to send a card or a gift? Address of the hospital Parking We Cannot Tell You: If a person is in...


At St. Francis Memorial Hospital (SFMH) we respect your right to the privacy of your personal health information.

Public Smoking Areas

Effective May 31, 2012, SFMH became a smoke free property; including buildings, grounds, parking lots and the St. Francis Health Centre.