COVID-19: Information for Visitors
INFORMATION FOR VISITORS - OCT 2020
Can I visit a friend or loved one in the Hospital?
Patients in Hospital are at extreme risk if exposed to COVID-19, therefore strict restrictions are necessary. SFMH may allow one Family Caregiver/Care Partner to support the patient’s care and mental well-being. The patient and/or substitute decision maker is the one to decide who they would like to designate as their Family Caregiver/Care Partner. Only one Family Caregiver/Care Partner will be permitted in the Hospital per day.
Renfrew County Virtual Triage & Assessment Centre
Help us protect our Emergency Departments to deal with genuine emergencies.
If you have a health concern, call your Family Physician’s office first.
If you do not have a family physician or cannot access your family physician then:
You will be connected to a Family Physician or Nurse Practitioner.
Visit www.rcvtac.ca for additional information
Download: Virtual Triage poster
COVID Self Monitor
How to self-isolate
Self-isolation: Guide for caregivers, household members and close contacts
Protect yourself and your family:
To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) it is recommended that you:
- Wash your hands often with soap and water, or use hand sanitizer
- Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap
- Cover your cough and sneeze with a tissue or into your arm, not your hand
- If possible, stay home if you are sick
- Avoid visiting people in hospitals or long-term care centres if you are sick
- Get your flu shot if you haven’t already, as the flu virus is still circulating in the community
For the latest information and updates, visit the Ontario Ministry of Health: The 2019 Novel Coronavirus (COVID-19) at https://www.ontario.ca/page/2019-novel-coronavirus
St. Francis Memorial Hospital welcomes Visitors. Our visiting hours and guidelines are designed to balance the patient’s needs for visitors and the health care team’s responsibilities to provide timely treatments and procedure.
Before you visit
- If you have a cough, fever, runny nose, diarrhea or another contagious disease – please do not visit.
- Wash your hands regularly – it is the best way to prevent the spread of germs and diseases.
- Children under the age of 12 must be accompanied by an adult at all times.
- Requests to visit outside of the normal visiting hours may be granted, on an individual basis, for compassionate reasons. Please check with the nurse.
- Emergency Departments - Only one family member or personal caregiver may accompany a patient in the treatment area. Other visitors are not permitted in the treatment areas.
Balloons (Mylar only)
A latex allergy is an adverse reaction to products made from latex or natural rubber. We make every effort to provide a latex safe environment for patients, visitors, employees and volunteers. Only mylar balloons are allowed within the hospital.
Wherever possible, we have eliminated the use of products with scents or other properties that are known to cause health problems for patients, visitors, employees and volunteers. Please do not wear/use perfume, after-shave or other scented personal products in the hospital or when visiting a patient.
SFMH Visitors Policy
St. Francis Memorial Hospital vistor policies attempt to balance the requirement for visitation with the patient's health care needs for rest, and recovery from illness.
Visitors to inpatients must report to the nurses’ station.
All visitors must self-screen according to the signage at the approved entrances.
Emergency patients, critically ill patients, medically unstable patients, children, and palliative care patients in imminent danger of dying. These patients may have visiting hours as deemed appropriate, at the discretion of the charge nurse.
Inpatients may have up to four (4) visitors during the specified visiting hours, with a maximum of (3) visitors at one time. Nursing staff may further restrict the number of visitors at one time, if the total number of visitors for all patients sharing the same room cannot be safely and comfortably accommodated in the patient room.
Visitors who do not observe the above policies will be asked to leave.