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Diagnostic Imaging

Diagnostic Imaging

Services Offered in the Diagnostic Imaging Department

  • General Xray
  • Ultrasound
    • General Imaging
    • Obstetrical
  • BMD (Bone Mineral Densitometry)
  • Mammography
    • OBSP (Ontario Breast Screening Program)

All exams are performed by our highly qualified Medical Radiation Technologists and Diagnostic Medical Sonographers.

What do I need to get an Imaging Test done?

The Diagnostic Imaging Department accepts requisitions from authorized care providers (Physician/NP)    

Each requisition must be complete with:

  • Patient’s full name
  •  Date of birth
  • Phone number
  • Exam being requested with pertinent indications for the exam requested-

Incomplete requisitions cannot be accepted and will need to be reviewed by the ordering provider prior to booking of examination.

Sending us a Requisition

Our department is a searchable site on Ocean eReferral network 

Care Providers can sed completed Requisitions to our  Fax (613) 756-0127

*Please send all requisitions to the imaging department prior to patients presenting for their examination- this will ensure timely booking of examinations.   Once received all requisitions are triaged and protocoled as needed- The booking department will reach out to the patient directly to book appointments.

Hours of Operation:

Diagnostic Imaging Booking Line:       Monday- Friday 830am-300pm

Phone: (613) 756-3045, ext. 252

If we are with a patient or away from the phone, we may be unable to answer your call—please leave a message with your telephone number and we will return the call as soon as possible.

Ultrasound, Mammography, BMD

By appointment only- Monday-Friday between the hours of 800-1600hrs


Outpatient Hours -Walk-in

Monday- Saturday 830am- 530pm

Emergency Xray: services provided to patients visiting the ER department

Monday to Friday, 0800 to 1600 hours X-ray technologist onsite
24 hour EMERGENCY On-Call - based on direction of the ER Physician

What to Expect When You Arrive for your Exam

When you arrive, please report to the Hospital Registration/Information Office in the SFMH Main lobby

Be prepared to present your Health Card.

Wear clothing that is easy to remove. Do not wear jewelry. Please leave any personal belongings or valuable at home.

If you are unable to keep your appointment, notify the Diagnostic Imaging department as soon as possible.  Even after hours you can leave a message on our booking line at (613) 756-3045 ext 252

Please note that a "No Show Fee" of $45 will be charged to you if the hospital is not notified in advance.

Can I get a Copy of my Images?

St. Francis Memorial Hospital utilizes a Picture Archiving and Communication System (PACS) with the provincial Data Image Repository (OCINet). This increases the efficiency of the Diagnostic Imaging department, as radiologists can access images at any time, resulting in better patient care.

Your personal health information will be disclosed only to care providers involved in your personal care unless you have expressly withheld or withdrawn your consent. Examples of care providers may include your attending doctors, nurses, family doctor or specialist.

A new initiative aimed at providing seamless patient-centered care began at St Francis Memorial Hospital on May 13, 2024.   Patients have an additional option for obtaining their images and reports after their Diagnostic procedure has been completed.   Rather than requesting a CD copy and returning at a later date to retrieve it, patients can now access their images online via Pocket Health. Patients can ensure their images are getting to any physician, anywhere, by easily sharing a URL link via email or fax, or they can upload their images to a USB or CD and bring them to their appointment.

How Do Patients Access their Images?

There are 2 ways to access images:

  • A physician can submit a consent release form to have images released to them specifically or a specialist on behalf of a patient
  • Patients can directly access, store and share your medical imaging records online with Pocket Health

Instead of having to pick up and carry around a CD, PocketHealth allows you to:

  • Instantly access your imaging records anytime, on any device
  • Share your imaging in full diagnostic quality with your physician or specialist
  • Permanently and safely store your records – strong privacy and encryption protocols keep your medical information as secure as your banking information